Vinted Shoppers Voice Frustration Over Sizing Updates

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has updated its size classifications for female and kids' apparel without notifying all users about the change.

Online Platforms Reaction

Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.

The company said the revised method more closely matches similar services.

It has advised users to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.

Measurement Approach Modifications

Before the change, the sizes had both one number and one letter, like S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

With some products, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.

User Accounts

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

A different member, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Manual Updates

Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she stated.

Platform Context

The app has more than 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This represents another occasion that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options due to shopper criticism.

Barbara Collins
Barbara Collins

A seasoned journalist with over a decade of experience covering international news and policy analysis.

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